Have you ever accidentally offended someone with a careless word or phrase? It never feels good, especially in the workplace where you’re working closely with all types of people. What if there was a tool to help you use the most accepting and kindest language in your writing? Look no further. May Habib is the founder of Writer, an AI tool that goes beyond correcting grammar and helps promote sensitive and healthy communication. How does AI copyediting work? And how do AI platforms such as Writer avoid unintended bias?
A tool that targets offensive language
Many of us communicate via email, text and Slack. Your office may use tools such as Grammarly that correct your grammatical, spelling and overall language mistakes. But it’s easy for your message to get lost in translation. Many companies and bosses are going a step further with Writer, promoting a healthier culture in the workplace. The AI targets offensive language and even passive-aggressiveness! And there’s no need for PDFs of company style guides that no one ever references. Companies can use the Writer Styleguide as a resource for automated guidelines.
Unintended biases in artificial intelligence
You may not know that humans can bring their biases into AI. Technology is only a program, but humans can use unintentionally biased data and therefore train the AI to be biased. As much as developers try to be impartial, there is still a possibility for polluted output. The Writer software is supposed to track bias and remove it. So they added extra thought to every data set that they built into their AI. It’s now used by companies such as Marriott, Zoom+, Twitter, Juul, Braintree and more.